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Privacy Policy

Thank you for visiting the Hotel Hanseat website (“Website”), accessible at https://hotel-hanseat.com. We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our Website. By accessing or using our Website, you consent to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you use our Website. This may include your name, email address, telephone number, postal address, and other personally identifiable information.

1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our Website.

Use of Collected Information

2.1 Personal Information: We may use the personal information you provide to us for the following purposes:

  • Responding to your inquiries and providing the services you request.
  • Processing and confirming your reservations and payments.
  • Sending you important information related to your bookings, such as confirmation emails or updates.
  • Sending you promotional offers, newsletters, and other marketing communications, but only if you have opted in to receive such communications.
  • Improving our Website, services, and overall customer experience.
  • Conducting research and analysis to enhance our offerings.
  • Complying with applicable laws, regulations, and legal processes.

2.2 Automatically Collected Information: We may use automatically collected information for various purposes, including:

  • Analyzing trends and statistics.
  • Administering and improving our Website.
  • Enhancing the security and functionality of our systems.
  • Customizing and personalizing your experience on our Website.

Data Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers who assist us in operating our Website and providing our services. These service providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes of providing services to us.

3.2 Legal Compliance and Safety: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding, court order, or legal process.